HOW LONG DOES IT TAKE TO RECEIVE COMPANY-BRANDED SWAG FROM EPI, AND WHAT IF MY EVENT DATE MOVES UP?

Timelines vary by product availability and project scope. We provide clear delivery schedules and target delivery dates, and we also offer rush options for urgent needs. Call 650.513.1037 to expedite your branded swag project.

WHAT LOGO FILE FORMATS SHOULD I SUBMIT TO ENSURE ACCURATE REPRODUCTION, ESPECIALLY FOR DETAILED LOGOS?

Vector files are preferred, including .AI, .EPS, .PDF, .SVG and others. Our in-house design team can work with almost any format and even offer custom logo designs.

HOW DOES EPI HANDLE WARRANTY OR REPLACEMENT ISSUES FOR FAULTY TECH SWAG?

Most products are covered by the manufacturer’s warranty. We help facilitate warranty claims or replacements with the manufacturer or distributor. Our team ensures internal components are protected and products are reliable.

WHAT IS EPI’S ARTWORK APPROVAL PROCESS, AND HOW MANY REVISIONS ARE INCLUDED?

We provide digital proofs before production. Clients may request samples. There is no strict revision limit; your Project Manager ensures a smooth and efficient process.

CAN WE BUNDLE DIFFERENT BRANDED SWAG ITEMS IN ONE PROJECT WHILE MEETING BRAND MINIMUMS?

Typically yes, though some restrictions apply. Share your goals with us, and we’ll do our best to make it happen.

WHAT QUALITY CHECKS DOES EPI PERFORM TO ENSURE COMPANY BRANDED SWAG ARRIVES DEFECT-FREE?

Each item is inspected before fulfillment. We maintain strict quality standards, and returns or defects are rare throughout the year.

THE OFFICIAL BLOG OF EPI – INSIGHTS ON THE BEST CO-BRANDED GEAR!

Conference Swag Ideas for Memorable Brand Impact

There's the conference swag people grab at conferences. And then there's the swag that finds a permanent home in their daily lives; the pieces they use and remember your brand by months later. But her … read more

Company Branded Swag That Inspires Joy: 25 Must-Have Ideas.

You’ve got the budget and the deadline. Now you just need to figure out what kind of company branded swag is actually worth giving. Maybe it’s for a new hire welcome kit, a client apprecia … read more

Corporate Gifting Etiquette: Do’s and Don'ts

Corporate gifting is a powerful way to strengthen relationships, show appreciation, and build lasting connections with clients, employees, and business partners. However, corporate gifting must be … read more

Eco-Friendly and Sustainable Corporate Gift Ideas

Corporate gifting is more than just a way to express appreciation or foster business relationships—it's an opportunity to align your company’s values with meaningful actions. As businesses becom … read more

Travel Mugs vs. Tumblers: What’s the Difference?

Embark on a journey to discover the unique characteristics and uses of travel mugs and tumblers, two popular choices for beverage enthusiasts on the go and at rest. Whether you're a coffee aficiona … read more