A TRUE CRAFTSMEN NEVER COMPROMISES!
We are a full-service marketing agency and Value Added Merchandiser supplying the finest corporate gifts and promotional incentives to leading businesses and organizations. Our core competency is the expert customization of retail-centric merchandise from well-known consumer brands. Our Client Testimonials speak volumes about our dedication and ongoing commitment to excellence. Many of the country’s best-known companies trust us with oftentimes complex projects or seemingly unfathomable timelines knowing we deliver just-in-time and to the approved specifications. It is not necessary for you to take our word for it - get it straight from the source. We invite you to read thru these verified Client reviews and connect with us in the manner you find most convenient to learn more or to commence your own project!
WHAT OUR CLIENTS ARE SAYING
ANDREA C. – YOUNG PRESIDENT’S ASSOCIATION
Many MANY thanks to my rep Carlos Batista. He was so very helpful when I had to order two extra jackets at the last minute and he made it all happen. His communication back to me was fantastic. Thanks!
ANNE T. – ST. LAURENCE HIGH SCHOOL
I had excellent customer service from Carlos Batista and Amy Li. Our order was placed very close to the cutoff date for an on time delivery. Carlos was extremely helpful in getting the proof mock ups to me and making necessary edits. Amy was great with follow up. Thank you to everyone at EPI for their help.
MARK G. – THE CAPROCK GROUP - VIA YELP!
EPI has handled a number of complex orders (we have 5 office locations) and done a fantastic job! Hats, jackets, coffee mugs and glasses. Working with our Project Manager has been great and we couldn't be happier with the quality of the work and how it reflects on our brand.
Would highly recommend...
SHANNON D. – AVISON YOUNG
My PM was great. He understood our sense of urgency and worked to guarantee us the product we needed by our deadline and actually ended up delivering 3 days early!
LAURA H. – AMBRIDGE PARTNERS
Derek Haskins is a great resource. He is very knowledgeable of EPI’s wide array of products and services. He is responsive and they always deliver as promised.
DR. BOB P. – ELK GROVE DERMATOLOGY - VIA EMAIL
Subject: Touchdown ELITE PROMO INC!!
Wow the staff loved the product, the logo embroidery. Just beautiful. I had visited other web sites and struck out, your personal attention to detail and follow up--that made it a great experience for us.
Dr Bob Polisky
LAURA N. – MEMBER SOLUTIONS
Our company holds a fitness summit every year in April. We like to give our attendees a really nice gift so we ordered the quarter zip Under Armour shirts and had the event logo embroidered onto the sleeve. Well we just got the shirts in yesterday and they look amazing and the embroidery is beautiful. This was our first order through Elite Promo and we are so thrilled with the quality and service we received!
Our dedicated Branding Expert has been nothing but incredible and so super kind and helpful every step of the way!!
We have had a great experience with your company and definitely will order from you guys in the future.
Thank you again,
JULIE M. - HIPCAMP
Carlos Batista is a BOSS, and the most responsive person ever. He helped me through an order during holiday season and our product turned out better than I hoped for. Thank you all so much, the Hipcamp team loves you!
SELBY J. – PANTHEON VENTURES
Justin McGovern was awesome! He was very responsive and patient given several changes that we had to our order.
TAYLER M. – GOVISION
We had excellent service with EPI. After discovering our initial order would not work out they went above and beyond to still make our order happen and ensure that we would be happy with it. Truly wonderful customer service.
HEATHER D. – AMERICAN TOWER – VIA YELP!
They did a great job with what we were asking, and it evens shipped and arrived a week early! Ordering and submitting online was super easy too! We will definitely be working with them again!
ANGELA R. – GEISINGER HOLY SPIRIT HOSPITAL
Hello! I just wanted to tell you that I received the jackets yesterday and handed them out today, and everyone is very happy with them! Thank you for all of your help and for putting up with me through all of this. I have been asked to pass along your information to our main OR, so hopefully more business will be coming your way!
Thank you again for everything!!!
ROD M. – HUSON MILLING
Great experience. Everyone was very helpful and so easy to work with. A special thanks to Carlos who never failed to answer all my questions very promptly.
You guys will hear from me again!
ELLEN B. – EMONEY ADVISOR, LLC - VIA YELP!
I've ordered from EPI twice now and can't say enough about the great service I received. My team loved the vests. They could not have made it any easier to place my order and their staff was very helpful with good advice. They were also very amenable to changes and did a great job on the custom embroidery. Payment was easy; and they shipped to an event location at no extra cost. Overall my experience was great and will definitely work with them again in the future.
ANONYMOUS CLIENT VIA SURVEY MONKEY
Thank you so much for running a separate item for me as our original order had a miscommunication on order quantities. I appreciate the quick and responsive care you showed and the no questions attitude. That level of customer service is scarce. Bravo.
ALICIA L. – KELLER WILLIAMS REALTY – VIA YELP!
Amazing Customer Service and Awesome Quality!
We ordered team Patagonia fleeces and they came out amazing - everyone is very excited & we look forward to continued business with EPI!
DEDICATION TO THE CLIENT
It is a privilege to work with the amazing Clients I encounter on a daily basis.
Knowing the infrastructure is in place to deliver on the promises I make feels great and helps develop mutual trust.
Having the tools to deliver when competitors have said it is not possible is professionally rewarding.
CARLOS BATISTA, Corporate Branding Expert™ - Project Manager
COMMITMENT TO THE CRAFT
We consider ourselves Artisans. I am proud to say we have set the bar in terms of design expertise, operational process and project management.
From first touch thru to delivery and follow up, our clients work with a dedicated Project Manager who listens, is responsive to their needs and makes things happen.
In today’s digital age it seems this approach is an endangered species.
For us as an Agency it is here to stay. We’ll continue to be nimble and laser focused on results, together with Client satisfaction.
JUSTIN MCGOVERN, Chief Branding Expert™ - Project Management