This premium heavyweight beach towel is a best seller. Featuring a different solid color on one
side and a two-tone jacquard stripe on the other, the contrasting colors work great with nearly
any logo or other design. Click here to learn more. As low as $30.39!
Designed to impress our Contigo® select gift sets combine two of our best-selling drinkware
styles hand-packed into a sleek and stylish gift box. This offering includes the ever popular
Westloop travel tumbler with the Addison water bottle. Click here for additional information. As low as $49.58!
ELITE PROMO INC (EPI) maintains a near-perfect on-time shipment and delivery record for standard production orders and a perfect 100% delivery record for rush production orders, as calculated over the last two calendar years. This on-time record is unmatched in our industry, and is a testament to our focus on Quality, Value & Service.
Please understand that the delivery time for our products varies widely. For most apparel & outerwear, assuming inventory availability at the time the order is placed, is approximately 2-3 weeks after final proof approval. Most promotional items have production times of anywhere from one to seven working days or more. Certain products & brands will have extended lead times, and contrarily, we are almost always able to accommodate rush order requests, including in some instances same-day or one-day production service.
Once your order is placed you will receive a written order confirmation. Your order confirmation will contain a 'Target In Hand Date' which unless noted otherwise, is the date by which we are hoping to deliver your order. Please note however that with standard production orders delivery dates are give or take a working day or two unless otherwise agreed to.
Please also note that 'production time' and 'shipping time' have two entirely separate meanings. 'Production time' is defined as the number of working days needed for production i.e. printing, embroidery or debossing on the product of your choosing once a proof has been approved. Production scheduling cannot begin until a proof has been approved. 'Shipping time' or 'transit time' is the number of working days it takes the shipment to arrive to your address from our production facility. We are based in Northern California but are able to efficiently service the entire United States with several strategically located production facilities, however with that in mind please note that not all of the product we sell will ship from California.
Our pricing almost always includes standard ground shipping, usually by UPS but sometimes by FedEx, DHL or other carriers. Expedited shipping is also available, and we can provide you with a most accurate price quote for expedited shipping upon request. To do so we simply need to know where we'll be shipping, the style, color and quantity and the date you need the product delivered by. Rush production is available on nearly all of our products, and rush production charges may also apply.
For additional information on production times, shipping or deliverables please contact us.
We take pride in our work. All orders receive a complimentary design proof to ensure you're
happy with the finished product. Plus, we offer free expert design services.
Contact us today for more information.
You will be happy with your order, we guarantee it. If your order is not produced to the
approved specifications we will replace your order, on our dime, no questions asked.
more information click here.
Do you like being nickel and dimed? We sure don't and we don't think that's good business. Our
pricing is all-inclusive, and ground shipping is included with our advertised pricing.
it simple. That's how we roll.
EPI, the leading purveyor of Branded LuxuryTM, carries an unmatched selection
of retail items, which can be expertly branded with your corporate logo. As you might suspect,
the holiday season is a very busy time for our tight-knit group of elves. If you are interested
in ordering holiday gifts from us this year, we encourage you to contact us as soon as possible
as lead times vary by product. Please try to provide as much of the following information in
your initial outreach:
Item number or description
Delivery city, state, and zip code
Desired delivery date
Logo files and general idea of desired embellishment
To submit an order, question, or request, you are welcome to call, click online, or contact us
via email. However, please kindly note our email response time may exceed one business day. If
submitting your request via email and your project is timeline-sensitive (either you require
delivery inside of the production time noted on each product page or inside of two weeks),
please note **RUSH** in the subject line of your email.
Thank you for your interest. We look forward to helping to make your holiday a memorable one!