Our agency is dedicated to delivering every
project to the approved standards and specifications. With this objective in
mind, digital proofs are provided for nearly all orders with few
exceptions. We typically will not place your order into our production schedule until all
pertinent details are reviewed and approved by you as our valued Client. A proof or rendering is defined as a digital document which shows your logo placed on an image or technical drawing of the item you've chosen to order or have expressed interest in.
For custom apparel and other products where custom
embroidery is recommended, clients are provided with a digital embroidery proof
depicting how your logo will appear when embroidered. Approximately 95% of our
embroidery orders are approved with this digital PDF embroidery proof. Where a
design has complexities or when we are concerned about the embroidery output
quality we have additional steps which can be taken to ensure you're satisfied
with the finished product. We will consult closely with you during the project
estimating stage to ensure you know exactly what to expect as things progress.
In addition to digital proofs, Clients have the option of
requesting a speculative-sample or pre-production sample. A speculative sample is a finished sample of
the item a client is interested in purchasing that is put thru a limited
production run and customized with the approved design. The finished product is
shipped to the customer for final in-person approval or in some instances -
such as time-sensitive projects - we are able to send high resolution images
for review and approval.
Speculative Samples are an additional service and range
in price, depending on the item as well as the scope of the entire project.
Your dedicated Branding Expert™ will provide an estimate for a
speculative-sample upon request.
Pre-production samples are similar to
speculative-samples albeit slightly different. With pre-production samples an order is placed in our system for the full quantity you intend to purchase, and one unit is produced prior to producing the remaining units on the production run. Pre-production samples are
recommended for time-sensitive projects when the Client is certain they will be
moving forward and it is only a matter of ensuring the artwork, design and quality of imprint or customization meets your expectations.
For additional information on digital proofs, speculative and pre-production samples and why we are the number one source for all of your
premium corporate gift and incentive product needs, please give us a call at
650.513.1037 and ask to be connected with one of our Branding Experts™.
ARTWORK DESIGN SUBMISSION
Sending us your artwork is a cinch! You may email
your artwork to us for review or reply directly to your emailed order
confirmation with your artwork as an attachment. Include any special instructions or requests in the email body.
Keep close watch on your inbox shortly after submitting your artwork, as you are
likely to hear from one of our Branding Experts™ within one business hour. Please rest assured
we will match your artwork up with your order, and there is a sub-zero
percent chance of us printing another customer's logo on your order!
We also have a convenient design submission widget available on
all product pages by clicking the 'SEND US YOUR ART!' tab above the product