Our number one goal is your complete satisfaction, and our team works diligently to ensure no details are overlooked. The proof you are in the process of reviewing is the final rendering of your design that will be used by our production team as a technical guide to producing your order. While we have done our best to review this proof for any errors, omissions, misspellings or other potentially hazardous errors, we are depending on you, our valued client, to review this proof carefully and reply with your final approval.

As a valued customer, you have the best understanding of what it is you’re looking for and expecting in terms of design. Please understand that your order will be produced to the exact specifications called out in this proof, and that we cannot accept responsibility for any errors in this proof that are not addressed prior to your final approval. This proof supersedes any previously submitted renderings or virtual mockups, and with your approval in writing, we will proceed with production. Please note that we stand behind all of our projects with a 100% satisfaction guarantee that requires us to replace or otherwise remedy any orders that are not produced to the specifications called for on this proof. In these rare and unfortunate instances we will gladly do so, however we typically cannot provide replacements nor credit for orders which are produced per the specifications of this final proof.

To help ensure that your order is produced to your desired specifications, we suggest that you carefully review the following details:

1.) Please be sure to print this proof. Viewing on a monitor will rarely give you an accurate understanding of the imprints’ actual size, or where the size of the imprint exceeds the dimension of a standard sheet of paper, at the scale indicated on the proof sheet

2.) Please review carefully the size of your logo as it will be printed on the proof. Please pay close attention to notes regarding dimensions and/or scale

3.) Please review carefully the imprint colors we will be using and ensure that these meet your requirements. Please understand that computer monitors are notoriously unreliable in how they display colors. For this reason, we suggest providing us with Pantone colors to match.

4.) Please pay extra close attention to spellings, fonts and particularly with intricate designs, please pay extra close attention to the details in your artwork such as lines, dots or other minute details

5.) Once you have carefully reviewed these elements, please reply to your dedicated Account Executive with any questions or change requests. If everything looks correct and you would like to move forward, please reply with your approval.

Should any changes be required to this proof, we will be happy to edit this proof and send a new proof for your review. There is no limit to the number of proofs we will send, to make sure that your order is produced to your exact specifications. Thank you for your business! For additional information, please feel free to reply to this correspondence or call us toll-free at 650.513.1037 during regular business hours.