ELITE PROMO INC is a company that is committed to the principles of Quality, Value & Service. Our pledge to our valued clients is to be the overall best value in the promotional product, custom logo apparel & incentive industry. It is oftentimes obvious from a clients initial interaction with us that we are quite a bit different than many of our competitors. Our clients normally wait seconds or minutes for replies to emails or requests for information, while from our experience many competitors take days to even respond and let you know they're still in business! Think of us as more of a boutique-style, highly specialized agency and less of a conglomerate where clients are treated like a number.
We consider ourselves craftsman (and women), and our craft is literally anything and everything with a logo or some form of branding applied with expert precision. We proudly supply custom logo apparel, outerwear, caps & headwear from many of the most well-known brands to corporations large and small. Golf is in our DNA, and with that in mind one of our specialties continues to be unique, functional and superior quality Golf-themed corporate gifts & incentives. We've supplied tens-of-thousands of flash drives & technology gifts in our relatively short history, and we also sell items as commonplace as coffee mugs & pens.
While our product selection and experience could be described as broad, vast or even over-whelming there is absolute consistency in the way we conduct business: We are thorough, candid, detail oriented, quality-focused and extremely knowledgeable.
Whether it's an order for $5 coffee mugs or $500 technical outerwear, nothing leaves the production facility unless it is objectively first-rate. In the rare event something falls thru the cracks, you can rest assured that we'll stand behind you, beside you and in front of you to make it right.
Quality also shows thru in our online product selection. While we are a full line promotional product distributor, our website contains products that have been hand-selected as effective, premium brand builders. Our unique product offering allows our customers to shop for items that will be put to good use for years to come, making their investment in quality all the more meaningful.
Our pledge to our valued clients is to be the overall best value in the promotional product, custom logo apparel & incentive industry. This is evident in our product selection, straight forward, all-inclusive pricing structure and the level of detail and professional dedication given to each project. We do more than just sell products. We are consultants, designers and production and service people, who carefully manage your project from start to finish and on thru to the next one.
Occasionally we are asked by clients whether we 'price match'. In recognizing that price is one of many important factors customers need to consider when making a decision on where to purchase their promotional items, we are always complimented when a client extends us this opportunity. While we do not have a 'carved in stone' price-matching policy, our commitment to Quality, Value & Service means that whenever possible we will price match, but that in certain instances we must respectfully decline to do so.
There are a number of factors we consider when determining whether it makes sense to price match including whether it's an 'apples to apples' comparison (our prices include design review & prep, setup, logo application & shipping), whether the 'competitor' is an established business registered with relevant trade organizations, the competitors website appearance and aesthetic, the project timeline, and our production schedule and capacity. There are a lot of discount promotional product distributors out there, but we believe in producing first rate products and are professionally invested in each project.
If you are an existing client who would like to learn more about the value we offer or request a price-match please contact your dedicated Account Executive who will be happy to discuss pricing with you in more detail and to answer any questions about why we feel we are the best overall value in the promotional product industry. If you are a new client interested in learning more, please call us at 877.513.1037.
Service is at the forefront of everything that we do. As professionals in the industry we recognize that our clients are busy people. Our goal is to make it clear from your initial interaction with us that we are the vendor who can best serve your needs. We have a dedicated, single point of contact for each project who is accountable from the initial intake and quoting stage thru to order placement, art review, proof approval, production & delivery. It can be said there are 'lots of moving parts' in this industry, and for this reason we employ well-trained, knowledgeable United States based employees, each of whom are dedicated to and understand our business principles. Give us a call during business hours or shoot us an email to learn more about our unrelenting commitment to service.
If you're a company, organization or individual who is looking for a new vendor for custom apparel or promotional items, we'd love to hear from you and look forward to the opportunity to build a long-lasting business relationship. Please contact us in the manner you find most convenient.